Frequently asked questions
Do you offer free shipping?
We offer free shipping throughout United Kingdom on all orders, with no minimum purchase amount.
Can I track my order?
You can track your order by entering the tracking number we sent you on the "TRACK YOUR ORDER" page. Once you have entered the number and clicked "TRACK," you will be able to check the status of your order.
Will I receive a confirmation email after placing an order?
Yes, once your order has been placed, a confirmation email will be sent to your inbox. If you don't see it, please feel free to contact our customer service team, and we will be happy to assist you right away.
Is my payment secure?
Your payment is secure, and your connection is encrypted. We accept PayPal, Visa, Mastercard, Maestro, American Express, JCB, Discover, Diners Club, Google Pay, and Apple Pay.
What is your return policy?
You have the right to return your order within 30 days of receiving it, provided that the item is unused and in its original packaging. Please contact us before making a return. We offer a 30-day return period, and refund processing may take up to 10 business days.